FAQs

What are the benefits of natural soap?

Natural soap is made from organic ingredients that are gentle on your skin and the environment. Unlike commercial soap, natural soap does not contain harsh chemicals, synthetic fragrances, or artificial colors that can strip your skin of its natural oils and cause irritation. Natural soap also retains the glycerin that is produced during the soap-making process, which moisturizes and softens your skin.

Why do some of your products ship without your logos or labels?

We take great care to ensure that all of our products are packaged in environmentally-friendly materials such as biodegradable film or aluminum, minimizing the use of plastic and reducing our impact on the planet.

What are your shipping times?

Our experience to date shows that our items arrive at your door consistently in 4-5 business days (Monday-Friday) from the order date.

Why might our shipping times be slower than larger retailers?

As a small business, we don’t have the same resources as larger retailers. This means that while we work diligently to get your order to you as quickly as possible, our shipping times may be a bit slower. By buying from us, you are supporting small businesses and getting a unique, high-quality product. We believe that the slightly longer wait is worth it for the quality of our natural soaps.

What can you expect from our products?

Our natural soaps are made with care and quality ingredients. We believe in the power of natural products and are confident that you will see the difference when you use our soaps. Our collection of skin, hair, soap, and beard products, are all free of harsh chemicals and plastic containers. Instead, we’ve chosen to package our products in unique, environmentally-friendly materials like biodegradable film or aluminum.

Do you accept returns or exchanges?

We want you to be happy with your purchase, but if for any reason you are not satisfied, please contact us within 30 days of receiving your order. We will gladly accept returns or exchanges of unused and unopened items, minus the shipping cost. Please note that due to the nature of our products, we cannot accept returns or exchanges of used or opened items.